Select the correct statements from among the following.
a Conflict is healthy if it is good-natured bantering, or reasoned argument.
b Conflict can be constructive if it allows people to keep their feelings to themselves.
c Psychometric testing should be used to make decisions about people.
d The team leader can quickly learn a team member’s personality, with the help of a little concentrated questioning.
e To get the best from people, you may have to work hard at getting to know them well.
f One way to assess cohesiveness is to monitor the importance members place on belonging to the group.
g Difficult communication tends to increase feelings of isolation and separation.

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