Ryanair is a low-cost airline operating mainly in the EU. They have adopted online reservations and
check-in as a means of reducing operational costs. Although they still offer check-in at the airport, they
charge customers a premium for doing this. Passengers must print out their boarding cards and if they
do not have them at the boarding lounge, they are charged £40 extra, which must be paid immediately.
Fully discuss the potential impact on passengers choosing to fly with them due to the airline adopting
these policies

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