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After reading Chapter 34: Turning Crisis into Opportunity, answer the question below. Make sure you write a detailed explanation and include an example. Use APA style for any outside sources.

Question: Do you think that companies need to experience a crisis to take risk seriously?

ITS 835

Chapter 34

Miscellaneous Case Study on ERM and RIsk

Enterprise Risk Management

Overview

One case studies

Building an ERM Program at General Motors

scenario of the organization

Useful in examining broader implications

Look for similarities with other 0rganizations studied

Each case is unique and special

Each is special on how they address Enterprise Risk.

Make sure to realize similarities within these organizations , not only the differences.

We are going to spend more time in the last case by General Motors

2

Building an ERM Program at General Motors

Background

GM approach to ERM

Game theory

Looking forward

ERM at GM Background

ERM program began in 2010

ERM to help achieve competitive advantage

New CEO

GM bankruptcy in 2009

Chief Risk Officer (CRO) appointed

Financial and Risk Policy Committee formed

CRO assigned Risk officers identified and aligned to all CEO direct reports. Risk process distributed evenly by functional area.

GM embraced aggressive ERM

GM Approach to ERM

ERM built on GM’s vision

Design, build, and sell the world’s best vehicles

Identify and manage key risks

Bottom-up approach

Focus on “what can go right”

Positive and Negative risk / uncertainty.

Lessons learned

Gave responsibility of assessing risk probability and impact to senior executives

Replaced ranked risk (time consuming and ineffective) list with tiered list

Implemented a 5 point scale to measure

Inherent risk

Current risk

Residual risk

Vision at Center of their process to ensure value generation.

Interaction w/ core Vision.

Built ERM around core values

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SCALE TO MEASURE RISK – Presented

Implemented a 5 point scale to measure

Inherent risk

Current risk

Residual risk

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Report / Presentation reports of risk.

One for each risk identified

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Game Theory

Use Game Theory as an alternative to traditional risk assessment – qualitative or quantitative

By Game theory:

Other players assume other roles

Assess the impact of other players activities to your own.

Other decision are important , so this approach would work for the organization. IN this scenario, implication to General Motors.

War Games

For War Games, you would have Allies and Adversaries

Your actions would have implications to other actions

Others decisions are important independent to others actions.

Address question around this case for Game Theory

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Looking Forward

Top risk attention in place

Ready to add focus on day-to-day operational risks

Ready to move into a more granular level for risk management.

Developing program for operational control self- assessment (CSA)

Approach is a policy-based CSA

Starts with simple yes-no questions to line managers

Benefits of a policy-based program

Policy can be leveraged to ensure results

Helps to educate teams on larger scope objectives

Ensures that policies are current and effective

END for this case.

Be prepare to read the case in detailed and answer the questions presented in the discussion forum area.

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