Information technology has advanced to the extent that numerous tasks in the hospitality industry can be automated to support staff in the efficient running of a food and beverage outlet.
a)
Discuss aspects a manager in the hospitality industry will need to consider when selecting
computerised equipment for a retail outlet.
b)
Explain how the following applications may facilitate the role of the manager i
n a hotel or restaurant:
i) Wordprocessing
ii)Spreadsheet
iii)Database
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