Day: April 20, 2018

Ethical behaviour in organisations is systematically developed and monitored by most corporate leaders in the Asia-Pacific region. In supporting ethical and moral practice and decision making, most companies construct a code of ethical conduct, in which organisational behaviour is regulated. However, many companies need to engage in effective ethical training to establish and foster a comprehensive corporate culture which supports ethical values and practice. Role-modelling of leaders and top-management, transparency and disclosure of the business practice but also a sense of diversity within the company can facilitate the ethical standards (McShane & Travaglione 2007).

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Lisa Cordeiro served in the Marine Corps in Okinawa, Japan, and later received dual bachelor degrees from the University of Massachusetts and a master’s degree from Harvard University’s Extension School. Ms. Cordeiro cur- rently works as a Web manager and technical communicator, writing and distributing online press releases and other Web content. She has written for numerous publications and books and created many courses for Penn Foster. For more information, visit www.lisacordeiro.com.

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Consumers are usually exposed to various data and information about the available varieties of products which impact their decisions about brands. It is not easy to completely understand consumer behavior. However, predictions on how consumers behave in purchasing situations can be made based on the previous trends in purchase decisions. Numerous factors affect consumer purchasing decisions. According to Nguyen & Gizaw (2014), some of the factors that influence consumer purchase behaviors include; consumer perception, attitude, demographic factors, brand and brand-related activities, such as advertisements, and purchase intention among others. Familmaleki, Aghighi, and Hamidi (2015) on the other hand indicated that the four main influencing factors of consumer behavior involve a combination of cultural, psychological, personal and social and religious factors.

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Smitheford Pharmaceuticals wants to reduce its inventory costs. As a quality manager to Smitheford Pharmaceuticals, explain the meaning of lowering the water level to expose the rocks, on the diagram on this figure, as you would to your management team. How would you keep Smitheford Pharmaceuticals from immediately raising the inventory as soon as an outage occurs? Explain how each rock can cause problems in the production process and how you would help pharmaceuticals to improve processes and reduce inventory.

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Marta states she and her husband were married 11 years ago. They met in college and waited for her to finish her degree in accounting before getting married. Her husband is a successful engineer. No one suspects that there has been violence in the home. The few times Marta had visible bruises she explained them away as accidents while doing housework. Recently she had concluded that her family is skeptical of this explanation. Marta states that in public and at social functions her husband is charming, both to her and to others. It is at home that he becomes sullen, critical, and demanding, escalating the smallest problem into a shouting and punching episode. Marta has noticed that all her children appear anxious around him and the oldest is not doing well in school. She has offered to leave, but he always becomes remorseful and promises to reform his ways, stating he could not get along in life without her.

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