Case Study: COVID-safeguard System

COVID-19 is a pandemic which is causing social, economic and health issues for the whole world. Many governments around the world are using advanced technologies to prevent COVID-19 outbreaks in their countries. For example, some of these advanced technologies are use of CCTV cameras to monitor people movements, drones to warn people to use face masks and mobile apps to track the social contact among people.

Let’s assume that you are working as a system analyst and your key skills are to design and develop information systems. Australian government has contacted you to develop an information system to collect information to help reduce the spread. The system can be called as COVID-19 safeguard. The main aims of COVID-19 safeguard information system are to identify clusters of infected areas, monitor quarantines, and educate people about social distancing and maintaining hygiene. The overarching goal of this project is to reduce the transmission of COVID-19 among people.

The information system should use advanced technologies such as CCTV cameras, drones, mobile signals such as Bluetooth, mobile phone data (i.e., location, date, time etc.) or any other technology that you think will be helpful in the design of this system.

Deliverables: You will complete the three main tasks including understanding the problem (assessment item 1), requirements gathering (assessment item 2), and requirements report (assessment item 3) as part of this project.

Assessment Item 1 Tasks

You are a systems analyst that is part of a project that is currently being proposed. Your task is to investigate the scope of COVID-safeguard of the given case study and you are required to develop a System Vision Document which includes problem description, system capabilities, business benefits, stakeholder map, and broad feasibility of the project (including possible risks).

Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions.

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This assessment task will assess the following learning outcome/s:

  • be able to describe the context of an information system.
  • be able to discuss and describe processes to systems analysis.
  • be able to compare the range of requirements gathering techniques.

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