Imagine that you are the CEO of a large organization, and you strongly support the need for a greater level of collaboration in most areas of the organization. Discuss how you might be able to stimulate the formation and growth of communities of practice.

You are the CIO of a company facing a potential class action lawsuit over damages caused by one of its products. You are shocked when you receive an unsigned e-mail message sent to your personal e-mail account stating:“Destroy the contents of the e-mail back-up server. This is not a joke; your position with the firm is at stake.”What do you do?