a)Describe any three features of information needed for strategic planning.(6 marks)

b)What risks do you see in using information communications technology (ICT) as a strategic resource and what actions should be taken to make ICT a viable strategic resource?(6 marks)

c)Electronic point of sale (EPOS) and Automatic Teller Machines (ATMs) are the dominant terminals currently being used in business.
Briefly explain three summary reports that are likely to be generated by each terminal.
(6 marks)

d)Differentiate between logical file structure and physical file structure. (2 marks)
(Total: 20 marks)




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